Refund Policy

Thanks for preordering Nimble! We want you to be completely satisfied with your purchase. Here’s what you need to know about our returns policy:

1. Self-Serve Refund, No Questions Asked: If you are unhappy with Nimble for any reason, you can cancel your preorder and request an automatic refund any time.
2. Refunds After Preorder Redemption: If you’ve redeemed your preorder and decide to cancel within 30 days, you are eligible for a refund. However, after this period, refunds will be given at our discretion. Rest assured, we’ll still consider your situation with fairness and empathy.
3. How to Request a Refund: To request a refund, simply reach out to our customer support team at help@nimbleapp.dev. We’ll process your refund as quickly as possible and ensure a smooth experience.
4. Eligibility for Refund: Refunds will only be issued to the original purchaser of the SaaS product. Additionally, to be eligible for a refund, you must have used our product for legitimate purposes and not violated our terms of service.
5. No Partial Refunds: We do not offer partial refunds. The refund will cover the full purchase amount of the SaaS product.
6. No Refunds for Abuse: In cases of suspected abuse or fraudulent activity, we reserve the right to deny refund requests.
7. Changes to the Returns Policy: Our returns policy is subject to change without prior notice. However, any changes will not affect refund requests made before the policy update.